“IMA provided AppNexus with an outsourced HR service for our European Headquarters based in London for 2 years and also assisted in the setting up and management of HR operations in France, Germany, Spain, Canada, Singapore and Australia. AppNexus has gone through considerable growth and IMA was always able to support the Company’s international growth plans on time and within budget.  AppNexus has now reached a size where we have taken our HR in-house; however, we have been delighted with the support we were given by IMA as our Company grew rapidly.  I would not hesitate in recommending IMA to other fast growing Tech companies.”
David Bornor
“In providing us with a means of expanding our recruitment presence in the UK, Interim Management Answers Ltd has been an invaluable partner. Nigel and his team have been extremely responsive, informative and flexible in supporting UBC’s initial efforts to engage an in-country advisor/consultant. IMA’s in-depth knowledge of labor laws, HR requirements and tax implications have allowed us to move forward in the UK knowing we have met all of the necessary requirements. We’ve been very satisfied with services rendered.”
Håkan Björn
“We hired IMA LTD to help us respond to a large public sector tender having entered the UK market from America we had little experience in he sector. Nigel guided us through writing our response, always striving to make it the best it can be which ultimately lead to us exclusively winning the bid. Nigel is a pleasure to work with, he is flexible, committed and takes the time to understand your business needs. He is not afraid to offer his opinion and expert recommendation and we would have no hesitation in recommending Nigel and IMA”
Jack Tomlinson
“Through Interim Management specialists IMA, who worked closely with us to scope our requirement, Lindsay Heggie was hired to undertake a review of our inside sales operation and make recommendations for improvement.   We gave her a wide ranging remit and a very tight timeline to work within.  As a highly knowledgeable and experienced call centre and inside sales professional she hit the ground running, and quickly got to grips with our operational practices and procedures, as well as the complexities involved.   As a result she was able to deliver this assignment on time. She easily adapted to our business environment and worked well with both our operations and management personnel.  She found time to provide mentoring to one of our young managers who greatly appreciated her input Her analysis was well documented and presented, and her recommendations easy to understand. Overall, our organization has been extremely pleased with the work she carried out and we have implemented her recommendations to the benefit of our inside sales centre. I’d thoroughly recommend Lindsay both as an operations executive and consultant and wouldn’t hesitate to work with Lindsay and IMA in the future”
Ty Smith
“When we decided to open an office in the UK, I knew we would need a HR partner who would not only be a trusted advisor but also someone who would work with our company’s best interest in mind.  Esther has exceeded all of our expectations. She is extremely competent, proactive and always very responsive in addressing our questions and concerns.   Esther has been instrumental in our success in opening up an office in the UK by way of helping us offer our employees the very best programs and policies that are the right fit for our company, culture and size.  Additionally, she has guided us through our practices ensuring we stay within line of compliance.  Esther has also referred us to experts within her network who have been able to partner with in regards to immigration, benefits and employment law.  I would not hesitate to recommend Esther as a true and valuable business partner.”
Aurie Chidziva
“In October 2013, my colleague and I relocated to London to prepare for the UK launch of San Francisco-based startup, TaskRabbit. IMA, and specifically Frankie, came highly recommended to us by London & Partners for relocations services. Frankie worked with my colleague and I to find a 3-month rental starting in October. Considering it was the end of the year, options were limited - especially for a short term stay - but Frankie managed to find us a gorgeous 2-bedroom flat in Shoreditch within out budget. Throughout the entire process, Frankie made us feel like we were in good hands; she was communicative, professional and very efficient with her search. She was also incredibly intuitive, understanding what we were looking for in a home without having to ask too many questions. Both my colleague and I ended up having to extend our stay in London, and we both chose to work with Frankie again to find us short term stays. In both instances, I completely trusted Frankie with the relocation process and was extremely happy with the results. Can't recommend Frankie enough, she's the best”
SheShe He
“"Frankie is amazing! Relocating from the US, she helped immensely and we could not have gotten a better result. After some attempts to view and contact letting agents before our move, we didn’t have any luck. Frankie helped us view, negotiate, and find the perfect flat for our family. She went above and beyond to look into schools, setup visits and continues to look after us as we are getting settled.”
Jim and Amelia Suchy

Executive Search

Our entire focus is to recruit Managers and Directors which meet our clients’ exact needs and where the opportunity is also right for the candidates career. We take our role getting this right very seriously and as such, we have a robust process we go through when taking on any new search.



The Recruitment Process



The Job Description

The most important factor when conducting any kind of Executive Search is to ensure that the job description accurately describes what the job is all about and to develop a sales story which is going to excite candidates. IMA recommends the following six point plan for optimum recruitment:

1. Get the job description right – what is the employee going to be doing each day? What value is the role in the business?
2. Ensure you create a Company and job focused sales story which is going to attract candidates – we will help you with this
3. Work with IMA to identify:

  • the type of individual you want – experience, behavioural profile and qualifications
  • what job title they may already have
  • companies they may be working in/worked for
  • the personality profile which will fit your business

4. Benchmark remuneration and make sure you’re offering a competitive package – we will do this for you
5. Ensure you don’t break any discrimination laws (age, sex, race, disability) – we will check this for you
6. Have a proper timetable of when, where and with whom interviews are going to take place – remove any delays in the process


At this point IMA will use a Researcher to identify both target companies and individuals who will fit the criteria of the job. Our clients either give IMA specific target companies to approach or can ask us to research companies who fall within the target audience.
Once targets are identified, our Researcher will make contact with the target candidates and sell the benefits of the position. The candidates will send through their CVs to the Researcher who will pass them on to IMA.

During the research element, the Researcher often identifies interesting information on company performance, remuneration and views on our client or the role which we’re recruiting. This information belongs to our client and we are happy to pass on our Researchers full contact report as we believe this will provide very useful market research.


IMA will interview candidates using the job description as the framework for a competency based interview. Additionally, we also get the candidates to complete an on-line Behavioural Profile prior to our interview – this uses the DISC insight into a person’s behaviour. IMA also incorporates a couple of “killer questions” during our interviews; these are industry and function specific, detailed questions/scenarios which we agree with our clients in advance.

The Shortlist

  • IMA will deliver a shortlist which will include for each candidate:
  • An original CV – we don’t alter these in any way
  • Our interview notes
  • A Behavioural Profile


For a basic salary £40K to £60K the charge is 30% (10%/10%/10%) of the salary, between £60K to 100K basic salary is 25% (9%/9%/7%) and for a basic salary of £100K+ is 20% (7%/7%/6%)
The figures in brackets mean % charged when IMA takes on an assignment, % charged when the short-list is delivered and % charged when a candidate accepts an offer
(Fees exclude VAT at 20% and receipt-backed expenses).