Last updated: 13 November 2026
This notice explains how International Management Answers (IMA) Ltd handles personal information when you visit this website, contact us about our services, register for an event, or receive our email updates. If you become an employee, worker, job applicant or a client’s employee through an IMA service, we will give you separate privacy information for that relationship.
Who is responsible for your information?
International Management Answers (IMA) Ltd (company number 04935480) is the controller for the website and enquiry information described here. Its registered office is Cuilin, Little Moss Lane, Pinner, Middlesex, HA5 3BA. You can contact us at ntaylor@managementanswers.co.uk or by phone on +44 (0)20 8966 9222. Our mobile number is +44 (0)7887 802112. Our ICO registration reference is CSN4157295.
What information do we collect?
- Enquiries and business contacts: your name, business contact details, organisation, and the information you choose to include in a message or conversation.
- Event registrations: the contact and registration information requested on the registration form, and information needed to administer the event.
- Email updates: your email address and subscription preferences if you sign up to receive updates.
- Website and device information: technical information such as pages viewed, browser/device details, approximate location derived from your IP address, and cookie or similar technology identifiers. See our Cookie Notice for more detail.
Please do not send sensitive personal information through a general enquiry or event form.
Why we use your information and our lawful bases
- To respond to an enquiry or take steps you request before entering a contract. Our lawful basis is taking steps at your request and, where relevant, our legitimate interests in responding to business enquiries.
- To provide and administer a service or event you have requested, and manage our relationship with you. Our lawful basis is performance of a contract or taking steps before entering one.
- To send email updates where you have asked to receive them. We rely on your consent where required. You can unsubscribe using the link in an email or contact us.
- To operate, protect and improve this website and understand how visitors use it. Google Analytics is loaded only if you choose “Allow analytics” in the cookie prompt. Your choice is stored in your browser so it can be remembered; you can change it using Cookie settings. See the Cookie Notice for details.
- To meet legal and regulatory obligations. Our lawful basis is compliance with a legal obligation.
Who may receive your information?
We may share relevant information with service providers who help us operate the website, manage email communications, administer event registrations, prevent spam, or provide website analytics. These providers may only use information as permitted for their services to us. We may also disclose information where required by law or to establish, exercise or defend legal claims.
IMA’s services include UK market-entry support, market access consulting, Professional Employee Outsourcing (PEO/EOR), outsourced HR and part-time local UK director support. When you ask about one of these services, we use your contact and business information to understand your requirements and respond.
Where we provide PEO/EOR, payroll or HR support, information may also relate to client employees or workers. Depending on the agreed service, this can include employment and contact details, contract records, payroll, pension, benefits and expense information needed to administer the service. The information and organisations involved depend on the arrangement. We provide the people concerned with separate privacy information describing that processing; this website notice does not replace it.
International transfers
Some website and communications providers may process information in countries outside the UK. Where personal information is transferred internationally, we will use a lawful transfer mechanism and appropriate safeguards where required by data protection law. You can contact us for further information about relevant safeguards.
How long we keep information
We keep personal information only for as long as it is needed for the purpose it was collected, including to respond to you, provide a service, maintain appropriate business records, meet legal requirements and resolve disputes. The period depends on the type of information, our relationship with you, applicable legal retention requirements, and whether a claim or enquiry remains open. We securely delete or anonymise information when it is no longer needed.
Your data protection rights
Depending on the circumstances, you may have the right to request access to your information, have it corrected or erased, restrict or object to its use, or receive certain information in a portable format. Where we rely on consent, you can withdraw it at any time; this does not affect processing already carried out. These rights are subject to legal conditions and exceptions.
To exercise a right, contact us at ntaylor@managementanswers.co.uk. You can also complain to the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint.
Cookies and updates to this notice
Our Cookie Notice explains the cookies and similar technologies used on this website and how you can manage them. We may update this notice when our practices or legal requirements change. The latest version will be posted on this page.